Customer story

Digital transformation in Dragør municipality with Kaunt


In 2019, Dragør Municipality began its digital transformation regarding the handling of supplier invoices in collaboration with Kaunt. The Kaunt solution, based on cunning utliziation of artifical intelligence, was the perfect answer to the ambitions of Dragør municipality to become more digital and to free up time and resources.


Cutbacks, increased effectiveness and optimizaion is on the agenda of any municipality. That’s nothing new. Newness is the format. The format for cutbacks, boosting effectiveness and optimization comes in many shapes and sizes. In Dragør municipality, the former financial director, Morten Højberg Vestergaard, together with the new head of the financial department, Bjarne Schultz Jensen and the rest of the team, had a good idea. Together, they decided to investigate whether new technology, such as artificial intelligence, might be the solition to parts of the challenge. The team started a survey of various suppliers of automatic bookkeeping specifically. After thoroughly scouring the market for possible solutions, the choice fell on Kaunt. Dragør municipality has since then let Kaunt be responsible for automatic invoice handling in certain processes, and this is an important step in the municipality’s move towards digital tranformation.


Katrine Wulf Jensen, financial consultant at Dragør municipality, expands:


“The digital journey is an extensive journey to embark on, and naturally, it has taken a certain degree of reconfiguration on our part to become ready to take advantage of the full potential of Kaunt. To me it’s still new, but the user interface of Kaunt is, in itself, both easy to get a hold of and user-friendly.”


In 2020, Dragør municipality began reaping fruits of their collaboration with Kaunt in earnest. As of right now, it is the daycare sector in particular that benefits from the digital transformation the municipality is experiencing. Implementation of Kaunt’s solution for automatic bookkeeping leaves the head of daycare Køjevænget with more time for core efforts, now that the Kaunt “robot” takes care of the day-to-day handling of the invoices. For Køjevænget, the employment of automatic bookkeeping has created an energy surplus, more time and an overall better grasp of financial functions. 


Jette Rohardt Sommer, head of Køjevænget, says the following about her experience with Kaunt:


“At the core, it saves time and is a workload off your shoulders. In the midst of busy days, I have often times forgot how much time I would spend on conjuring up the correct booking numbers. At the same time I get a pleasant feeling going on my computer to pay the bills, since now, there are just a few appendixes for me to attend to, while in the past, I would see it as a awful chore.


Dragør Municipality understands that artifical intelligence, such as Kaunt, it not difficult to work with. On the contrary, it is a concrete tool which can lead to reduced expenditures and create better working conditions for those employed at the municipality. And their digital journey has only just begun. 


Bjarne Schultz Jensen, director of the financial department at Dragør municipality, says:


“We are more than convinced that the solution from Kaunt can lead to expenditure cuts in our municipality as soon as it becomes part of our daily operations. In general, we eye great possibilites in the future for increasing effectiveness through technology. Kaunt is the first step on a longer, more extensive technological journey for us.”

Bjarne Schultz Jensen,

director of the financial department – Dragør municipality.


In early October, the municipal board of directors adopted the 2021-2024 budget, in which further implementation of automatic bookkeeping to other areas of the municipality is a factor. At Kaunt, we’re looking forward to further unfolding the solution in collaboration with Dragør municipality.


Digitalization is a crucial part of setting a new agenda for municipal practices, and the development is expected to continue, meaning that a digital tranformation of your municipality is a near inevitability. You can make sure that your municipality, like that of Dragør, becomes better equipped for a digital future by applying solutions from Kaunt, which are sure-fire implements to bring along with you.  


Reach out to CEO Frank Aaquist at +45 20 69 18 68 or We offer a non-committal presentation of options online – but we’d also love to drop by and talk it through over a cup of coffee!